Our Philosophy...

• We want to get things to you as quickly as humanly possible;
• To keep things simple, we offer affordable shipping on every product on our site every day;
• If there is a shipping charge (for expedited shipping, for example), we are not in business to "profit" from shipping; you are charged what we are charged;
• Undercommit; overdeliver.

Our primary shipping service is FedEx Ground or FedEx Home Delivery. Both are "ground" services that take 5-7 business days from coast-to-coast (many of our products ship from our primary warehouse in Los Angeles, CA).

Delivery Time

Delivery Time Delivery Time is dependent on 2 factors:

1. "Availability". Every product detail's page will show a value similar to "Usually Ships in 2-3 days". It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" timeframe, but please do not count on that.
2. The method of delivery - our Free shipping method is either FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered. Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

International Shipping

If you'd like to make a purchase and have it shipped internationally, please send us an email. A member of our Customer Service team will contact you to make all the arrangements.

Other Shipping Page Considerations

• WHAT do you ship? Are all your products shippable or do some restrictions apply?
• WHEN do you ship? Tell your customer at which point you ship out their order.
• WHERE do you ship to? Let customers know if you ship on a global basis or whether there are exclusions for certain countries or areas.
• HOW do you ship? Here you outline the method of transportation and possibly which specific freight companies you use.
• RATES to ship? Consider publishing your rates and/or methods of calculating shipping charges.
• How to track an order that's been shipped? Describe any methods your customer can use to track their shipment.
• Instore pick up option? If you have brick and mortar locations, can customers pick up orders there. Provide locations, directions and hours of operation.
• Recycling of packing materials? Are your packing materials green? Let your customers know how to recycle them.